Return Policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed, without damage, and in its original packaging. You’ll also need the email receipt for proof of purchase.
To start a return, you can contact us at coveredpsalm321@gmail.com. Please note that returns will need to be sent to the following address: 15001 Kercheval Ave, Grosse Pointe Park, MI 48230, Suite# 195
If your return is accepted, we’ll send you a prepaid shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at coveredpsalm321@gmail.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. No cash refunds. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at coveredpsalm321@gmail.com.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Return Exceptions
We do not accept returns on items that have been washed, worn, or damaged after purchase. Final sale items cannot be returned or exchanged. We are not responsible for damage or loss of goods that occur after delivery to the shipping address provided at checkout.
Exchanges
We do not offer direct exchanges currently. If you’d like to exchange an item, you must go through our return process and place a new order.